Field work is visible without phoning anyone
Field management in which tasks are assigned to technicians' phones, work is proven with photos and location, and customer calls are recorded with notes and follow-up.
Before
Daily work was assigned by phone and in messaging groups each morning; who was where, on which job, could only be learned by calling.
Proof of work (photos, signatures, materials used) was scattered across messaging groups and could not be found for invoicing or customer disputes.
Incoming and outgoing customer calls were not recorded; unanswered calls went unnoticed.
What we built
After
The office sees the status of field jobs in the panel; "where are you, is it done" calls have largely stopped.
Every job's proof is in one record; the document needed for invoicing or a customer dispute opens from the task.
Facing a similar problem?
Tell us how you work today; in the first call we will say plainly what can change and what you do not need.