Frequently asked questions.
The questions we hear most often in first calls, and our answers. If you can't find yours, write to us — we'll share the answer here too.
How we work
How do you start a project?+
With a short discovery call. We listen to how the problem shows up, who it affects and what has been tried so far. Then we write down the scope — and what will not be done; the latter is usually more decisive.
Do you work fixed-price or time-and-materials?+
Fixed-price when the scope can be defined clearly; time-and-materials when the work needs discovery and the scope becomes clear along the way. We tell you which fits after the first call.
Do you work remotely or on site?+
The team is based in Ankara. Site surveys, installation and commissioning are done on site; development and support run remotely.
Do you take projects outside Ankara?+
Yes. We run projects across Türkiye and abroad; when on-site visits are needed, we include them in the plan.
Technical
Will the system run on our own servers?+
Your choice. On-premise, cloud or hybrid deployment are all possible. In industrial projects hybrid is a common choice: data stays on site and only summaries go to the center.
Will it integrate with our existing systems?+
Directly with systems that have an API; for the rest we use the database, file-based transfer or UI automation. Which one is possible is verified technically during discovery.
Will we own the source code?+
Yes. In custom development the source code is handed over to you and it is yours; licenses of the open-source libraries used are listed separately. Our off-the-shelf products are licensed.
How is our data kept secure?+
Role-based permissions, encrypted communication, audit logs and backups are standard. With on-premise deployment, data never leaves the company network. See the security section on the Technology page for details.
Delivery and after
How long does a project take?+
It depends on the scope. Instead of one long delivery we work in short cycles: the first working version ships early and we build on it. That way you can see where the timeline stands from day one.
Do you provide support after delivery?+
Yes. We offer a maintenance agreement covering support, maintenance and further development after delivery. Since the system is delivered documented and hand-over-ready, your own team can also run it.
Do you provide training?+
Yes. User and administrator training is part of commissioning; the goal is for your team to run the system on its own.
Didn't find your answer? Ask us.
We add frequent questions here — yours may make the list too.