Spoud — Field operations and proof-of-work platform

Spoud is built to manage field work in a way that can be proven: tasks are assigned, visits are started and finished, and work is documented with photos, forms and signatures. On the management side, which job was completed when, where and by whom is visible on one screen.

Location tracking is limited to the working hours the organization defines, and employees can see what is being recorded on the "Your data" screen in the app. The aim is not to watch people but to prove the work done to customers and auditors.

Capabilities

Task assignmentTask distribution by team and person, with priority and due date.

Visit recordVisit start and end, location and duration are recorded automatically.

Proof of completionDocumenting the work with photos, forms and the customer's signature.

Location on shiftLocation is collected only during defined working hours; route history is visible with a separate permission.

Operational visibilityCompleted work, overdue tasks and workload by team and site.

ReportingOperations reports by day, week and site; every export is logged.

Employee privacy and data protection

With a field app, people ask what is seen, when and by whom before they ask about features. Here are the answers.

When location is recorded: Only within the working-hours profile the organization defines (days, time range, breaks). No location is tracked for an employee with no profile. The device status signal sent while the app is open also carries the last known location.
How the employee knows: While tracking is on, a persistent "Field tracking active" notification is shown. The "Your data" screen in the app shows which data types are on, the tracking days and hours, and permission states.
Who can see it: Live map, location history and export are separate permissions. The scope each manager can see (own team, branch or the whole company) is defined separately; phone numbers are shown masked.
What can be collected: Location, task photos and signatures, visit location, device status. If the organization turns them on, call log and SMS metadata; SMS content needs a separate permission and is off by default. The organization decides which types are on.
How long it is kept: The organization sets retention per data type; when it expires, records are deleted, anonymized or archived. Data accumulated on the phone is cleared within 30 days.
Employee rights: Employees can export their own data from the app and submit access, correction or deletion requests in the app. The employer is the data controller and resolves the request.

Case studies

Clients →

SpoudField serviceField work is visible without phoning anyoneField management in which tasks are assigned to technicians' phones, work is proven with photos and location, and customer calls are recorded with notes and follow-up.Read the case study →SpoudTechnical supportMore than 100 support calls a day, now recorded and ownedA tracking system in which incoming and outgoing calls on the support team's company phones are matched to customers automatically, a short note is taken after each call, and unreturned calls are listed at the end of the day.Read the case study →

Screenshots

Mobile app

Spoud — Technical service — Technical service

Frequently asked

Is the employee's location tracked all the time?

No. Location is collected only within the working-hours profile the organization assigns (days, start and end time, breaks); for an employee with no profile, no location is tracked. While tracking is on, a persistent notification is shown on the phone.

How is the work proven?

When a task is completed, photos, a form and, where needed, the customer's signature are taken and stored with the task together with the visit's start and end location.

How are teams notified?

Through in-app notifications and email. Task assignments and changes reach the right person immediately.

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What can Spoud do for you?

Let's plan the whole process together, from installation to integration.

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