Developer: Bella Binary · Apps: Spoud, VefaLink

Account and Data Deletion Request

This page is the account deletion link provided in the Google Play store listing. The Spoud and VefaLink apps are developed and operated by Bella Binary. You can request deletion of your account and associated personal data using the steps below.

The Turkish version of this text is the legally binding version.

Steps to delete your account

  • If you are a corporate user: if your account was created by your employer, first contact your organization's HR or IT department. The organization's administrator can close your account.
  • Request by e-mail: write to info@bellabinary.com with "Account Deletion Request" and the name of the app you use (Spoud or VefaLink) in the subject line.
  • Include in your message: full name, the e-mail or phone registered in the app, organization / employer name (if any), your username and the reason for your request (optional).
  • Verification: for your security we may ask you to verify your identity (e.g. a reply from your registered e-mail or phone).
  • Outcome: once your request is approved your account is deactivated, and you are informed at your registered e-mail address when deletion is complete. Timeframe: within 30 days after verification at the latest (most requests within 7 business days).

You can also reach us by phone or WhatsApp (see our Contact page); email is preferred so the request is recorded.

Data that is deleted

When the request is approved, the following is deleted or anonymized, to the extent there is no legal obligation to retain it:

  • App user account and session information
  • Profile information (name, contact details, organization assignment)
  • Location history and field activity records (depending on app features)
  • Call / visit records and in-app activity logs
  • Device identifiers and app usage logs (the parts containing personal data)

Data that may be retained

In the following cases some data may be retained for a limited time:

  • Legal obligation: records required under tax, commercial or employment law (for the periods set by the relevant legislation, typically between 2 and 10 years).
  • Disputes / security: the minimum records needed for possible legal claims or security incidents (until the matter is resolved or the limitation period expires).
  • Anonymous statistics: usage data aggregated so that individuals cannot be identified (may remain after account deletion).
  • Corporate client data: if your employer is the data controller, archives under the corporate contract are assessed separately; you may need to submit your request to your organization.

Related policies

To delete data without closing your account, use the Data Deletion page. You can also refer to the Privacy Policy, Account and Data Rights, and Terms of Use pages.