SpoudField operations and proof-of-work platform
Is the field job done, was the customer's call returned: tasks, visits, proof of work and phone calls in one record.
Spoud is built to manage field work in a way that can be proven: tasks are assigned, visits are started and finished, and work is documented with photos, checklists, the customer's signature and approval. On the management side, which job was completed when, where and by whom is visible on one screen.
The phone lives in the same record: if the organization turns it on, incoming, outgoing and missed calls on the company line are matched to the customer record, and a short note is taken when the call ends. Calls that have not been returned go to the person responsible during the day and to the manager as a list at the end of the day; no customer is forgotten.
Location tracking is limited to the working hours the organization defines, and employees can see what is being recorded on the "Your data" screen in the app. The aim is not to watch people but to prove the work done to customers and auditors.
Capabilities
Employee privacy and data protection
With a field app, people ask what is seen, when and by whom before they ask about features. Here are the answers.
- When location is recorded
- Only within the working-hours profile the organization defines (days, time range, breaks). No location is tracked for an employee with no profile. The device status signal sent while the app is open also carries the last known location.
- How the employee knows
- While tracking is on, a persistent "Field tracking active" notification is shown. The "Your data" screen in the app shows which data types are on, the tracking days and hours, and permission states.
- Who can see it
- Live map, location history and export are separate permissions. The scope each manager can see (own team, branch or the whole company) is defined separately; phone numbers are masked according to permissions.
- What can be collected
- Location, task photos and signatures, visit location, device status. If the organization turns them on, call log and SMS metadata; SMS content needs a separate permission and is off by default. The organization decides which types are on.
- How long it is kept
- The organization sets retention per data type; when it expires, records are deleted, anonymized or archived. Data accumulated on the phone is cleared within 30 days by default; the organization can change this period.
- Employee rights
- Employees can export their own data from the app and submit access, correction or deletion requests in the app. The employer is the data controller and resolves the request.
Case studies
Screenshots
Mobile app
Frequently asked
Is the employee's location tracked all the time?+
No. Location is collected only within the working-hours profile the organization assigns (days, start and end time, breaks); for an employee with no profile, no location is tracked. While tracking is on, a persistent notification is shown on the phone.
How is the work proven?+
When a task is completed, photos, a checklist and, where needed, the customer's signature or approval are taken and stored with the task together with the visit's start and end location.
How are customer calls tracked?+
If the organization turns on call logging, incoming, outgoing and missed calls on the company phone reach Spoud and the number is matched to the customer record. A short note is taken after the call; calls that have not been returned go to the person responsible during the day and to the manager as a list at the end of the day.
How are teams notified?+
Through in-app notifications and email. Task assignments and changes reach the right person immediately.
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What can Spoud do for you?
Let's plan the whole process together, from installation to integration.