The Turkish version of this text is the legally binding version.
Steps to request data deletion
- Choose the request type: select the category of data you want deleted (e.g. location history, call records, profile photo, updating/deleting contact details).
- Send an e-mail: write to info@bellabinary.com with the subject "Data Deletion Request" and mention Spoud or VefaLink in the message.
- Include in your message: full name, registered e-mail or phone, organization name (if any), the data types you want deleted, and that you want your account to stay open.
- Corporate data: if the data is processed on behalf of your employer, your organization administrator's approval may be required; if needed, we will refer you to your organization.
- Verification and outcome: the request is assessed after identity verification. Approved deletions are completed within 30 days at the latest; the outcome is communicated by e-mail.
You can also reach us by phone or WhatsApp (see our Contact page); email is preferred so the request is recorded.
Data types you can request (examples)
- Location and route history
- Call and field visit records
- Profile and contact information (name, phone, e-mail)
- In-app activity and usage logs (the parts containing personal identifiers)
- Uploaded files or notes (where the product feature exists)
Data that may be retained after deletion
- Your account continues: data categories you did not request and the minimum records needed to maintain the service may be retained.
- Legal obligation: records that must be kept by law (invoices, contracts, security logs) are retained for the relevant periods.
- Anonymous data: aggregate statistics that cannot identify individuals may not be affected by the deletion request.
Related pages
You can also refer to the Privacy Policy, Account Deletion, and Account and Data Rights pages.