ServisX — School bus tracking platform

ServisX manages school bus operations end to end. The driver starts the trip and marks when a student boards and gets off; the parent sees the vehicle's location and that their child has boarded through instant notifications.

On the management side, routes, stops, drivers and attendance are tracked from a single panel. Because the system holds children's data, permissions and location sharing are restricted from the start.

Capabilities

Routes and stopsStop definition, location from the map, a suggested stop order and estimated arrival for parents.

Trip managementStarting and closing morning and evening trips.

Boarding and drop-off recordThe driver marks when a student boards and alights; the record and the parent alert are created automatically.

Parent appVehicle location, estimated arrival and a live status card; "Boarded the bus" and "Left school" notifications are sent automatically from the driver's attendance.

Driver appToday's trip status, starting/ending trips, four-state attendance, route and a duration chart of recent trips.

Management panelRoute, driver, student and parent management; attendance reports in Excel and PDF.

Daily operations summaryAttendance counts for all routes and "Delay" status on one screen; one click to attendance and bulk announcements to parents.

Attendance heat mapAbsence density by day, attendance rate versus the previous period and a stop times tab.

Bulk setup with ExcelExcel upload and templates for students, routes and assignments, bulk assignment; Excel and PDF export.

Parent request approvalAttendance changes, temporary pick-up addresses and "won't use the bus" notices are approved or rejected from one screen.

Driver accounts and documentsDriver accounts are created in the panel and the initial password printed; document upload, preview, approval and rejection.

Parent notification summaryA summary of unread and today's notifications in the parent app; one tap to follow on the map.

Children's data and security

In ServisX, security is not a subsection; it is how the product is designed.

Which student dataSchool number, name, class, parent name and phone, pickup address and location. No student photos or health information are stored.

Data controllerThe organization running the service (school or transport company) is the controller of student and parent data. Bella Binary processes it on the organization's behalf and instructions.

AuthorizationRoles: administrator, operations, driver, parent. Parents see only their own child and drivers only their own trip; parent contact details on the attendance screen are visible only to operations and administrators.

Location sharingThe driver's location is sent only while a trip is open: it starts when the trip starts and stops when it ends. Location cannot be written to a finished trip or another driver's trip; a notification is shown on the phone while tracking.

Parent accessParents see the vehicle only while their child's route has an open trip and cannot access past routes. Access is granted after the server checks the parent–student link and that day's route assignment.

Data retentionThe retention period for location points and attendance records is set together with the organization. The organization can export student, assignment and attendance reports as Excel or PDF.

Screenshots

ServisX — Attendance reports — Attendance reports

ServisX — Service assignments — Service assignments

ServisX — Driver management — Driver management

Mobile app

ServisX — Driver home screen — Driver home screen

ServisX — Route and attendance — Route and attendance

ServisX — Parent home screen — Parent home screen

Frequently asked

What does the parent see in the app?

While a trip is open on their child's route, the vehicle's live location; instant notifications when the bus is approaching, when the child boards, arrives at school and is dropped off. Parents have no access to past routes.

How are boarding and drop-off recorded?

The driver marks a student as boarded or dropped off with one tap in the app; the record is kept with its time and the parent is notified. No paper roll call is needed.

How are parent requests handled?

Parents report from the app the days their child will not use the bus, attendance changes and a temporary pick-up address; the operations team approves or rejects them in the panel.

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What can ServisX do for you?

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